Why Us
Trust
We see ourselves as an IT partner to our clients, not just a managed service provider. What this means is that we approach every client request as if it were for our own company. We are not a “break fix” organization that cures the symptom, we look to resolve the root cause of the issue and make you better at whatever it is you do.
Transparency
No hidden voo-doo magic with our pricing. Our pricing model follows industry standards. In short, hourly rates are 2.5 times a technician’s salary and we aim for a profit margin of 50% on monthly managed services offered. According to numerous industry experts, professional organizations and MSP consultants, any less would deem an MSP (Managed Service Provider) “at risk”. We definitely don’t want that!
No Mark Up
Traditionally, most MSPs charge anywhere from 10-20+ percent markup on hardware and software purchases. We don’t do that. Any purchase we suggest is the right product for your needs as we have no financial incentive to “pad” our proposals. *Paid system assessments only.
Corporate Stewardship
We believe whole-heartedly that all companies should support the communities they live and work in. TopTech donates 10% of net profit to non-profit and charitable organizations in our community. Our founder coaches High School Girls Basketball and we are looking at launching an innovative work/study program for high school and college students.
Price
vs Cost
At TopTech we pride ourselves on not only being top-notch IT professionals, but business savvy professionals as well. Every solution we provide is done with costs and benefits in mind. While there are many IT companies that can beat us on price, no one beats us on cost. Our solutions are cost-effective and in the long run will make you more profitable, more efficient, and less stressed.
We don’t like the stress of running around putting out fires and we’re sure you don’t either. Our 24/7 monitoring and automated daily maintenance allow us to spot issues before they crash critical business systems. TopTech clients experience more than 99% uptime!
Proactive
vs Reactive
Proactive
vs Reactive
We don’t like the stress of running around putting out fires and we’re sure you don’t either. Our 24/7 monitoring and automated daily maintenance allow us to spot issues before they crash critical business systems. TopTech clients experience more than 99% uptime!
Let's Get Started
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